Are returns permitted? What are the conditions and time limit?
Yes, 14 days in the same shape as delivered.
Will I be refunded or given a store credit to buy something else from mumily?
Refunded or Replaced.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Customers pays for the return shipping fees, unless the issue was from our company.
How long will it take for me to get my refund from mumily?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 5 business days. We will initiate a bank transfer (Usually takes 5 business days) of the amount after deducting the return shipping fees. In case of credit card payments, the refund will be applied to you credit card again. This process takes up to 21 Business days buy the bank.
More info: https://mumily.com/policies/refund-policy
What malfunctions or product problems do mumily warranties cover?
Not Applicable
If there is something wrong in the product which is under warrantee, how long will it take mumily to pick it up, fix it and deliver it back?
Not Applicable
Who pays for shipping back and re-delivering the item?
Not Applicable
Can I return a product that has a malfunction and get my money back?
If in the 14 days (Return Period), then yes.
If an item I ordered turned out to be malfunctioning and mumily doesn’t have any other in stock to replace it, what happens then?
If in the 14 days (Return Period), then we will initiate a full refund.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.