Home Centre online store reviews in Egypt

Are returns permitted? What are the conditions and time limit?

Yes but you must return your products within 14 days. It should be in their original packaging, within 14 days of delivery. Double-check that you've included the original invoice, all the accessories, promotional gifts and warranty cards that came with your order.

Will I be refunded or given a store credit to buy something else from Home Centre?

If you pay by cash, we'll give you a cash refund. Online return – we won’t be able to offer you a cash refund or a bank transfer. You'll receive a refund to My Credit in your account, while guest users will get a Return Voucher. If you've paid by Credit or Debit Card, it will take: 2-3 business days to receive your returned items. 2 business days to perform a quality check and issue the refund. Your bank or card issuer may take an additional 4-15 business days to process the transaction.

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

How long will it take for me to get my refund from Home Centre?

More info: https://helpeg.homecentre.com/en/support/solutions/folders/44001217339#

What malfunctions or product problems do Home Centre warranties cover?

We do not accept products mentioned here: https://help.centrepointstores.com/hc/en-us/sections/115000718374-Returns-Policy

If there is something wrong in the product which is under warrantee, how long will it take Home Centre to pick it up, fix it and deliver it back?

Product can be returned but not exchanged.

Who pays for shipping back and re-delivering the item?

Centrepoint bears the charge.

Can I return a product that has a malfunction and get my money back?

Yes

If an item I ordered turned out to be malfunctioning and Home Centre doesn’t have any other in stock to replace it, what happens then?

You can return the product and receive refund.

More info:https://help.centrepointstores.com/hc/en-us/sections/115000718374-Returns-Policy