Are returns permitted? What are the conditions and time limit?
Yes, you can return the order for free with the original condition within 14 days
Will I be refunded or given a store credit to buy something else from ZHome?
Yes you can be refunded full amount within 14 days
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
No, It is free to return shipping
How long will it take for me to get my refund from ZHome?
within 1 week
More info: https://www.zhome.com.eg/pages/refund-policy
What malfunctions or product problems do ZHome warranties cover?
All products have original manufacturer warranties for problems with manufacturing
If there is something wrong in the product which is under warrantee, how long will it take ZHome to pick it up, fix it and deliver it back?
Depends on the product manufacturer
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
Yes after checking the status of the product and if confirmed from the manufacturer there is a malfunction in this product, customer can be refunded or get a new replaced product
If an item I ordered turned out to be malfunctioning and ZHome doesn’t have any other in stock to replace it, what happens then?
customer can be refunded
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.