Egypt Game Store online store reviews in Egypt
Egypt Game Store General Info
Egypt Game Store Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
Returns are accepted for all products in 14 days in case they are still factory sealed and in same buying condition. Returns for factory defects are accepted according to insurance period ( 90 days for consoles, laptops and hardware , 14 days for Games and Accessories ). NO RETURNS for digital codes and vouchers.
Will I be refunded or given a store credit to buy something else from Egypt Game Store?
In case of returns, your payment will be refunded or you may get discount coupon with the same amount to use in our store.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
In case of returns due to changing your mind, the customer pays the shipping fees In case of factory defects, we pay all the fees till the customer get his order and be satisfied.
How long will it take for me to get my refund from Egypt Game Store?
3-5 business days according to payment method
What malfunctions or product problems do Egypt Game Store warranties cover?
console hardware defects, missing parts
If there is something wrong in the product which is under warrantee, how long will it take Egypt Game Store to pick it up, fix it and deliver it back?
1-2 days for pick up, we don't fix items, we replace them with new product and deliver it back in 48 hours after check in case the item is in stock
Who pays for shipping back and re-delivering the item?
We pay for the shipping and redelivery
Can I return a product that has a malfunction and get my money back?
you can get your money back in case your item is covered by warranty, have a factory defect and it is out of stock. in case you opened the product box, your order must meet the three conditions to get your money back. if the package is still closed, you are free to return it in the first 7 days after delivery.
If an item I ordered turned out to be malfunctioning and Egypt Game Store doesn’t have any other in stock to replace it, what happens then?
In case we cannot get you the same item in 10 days, we will offer a refund for your item according to the usage period or replacement by similar item, which ever is better for customer.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.