BRANTU online store reviews in Egypt
BRANTU General Info
https://brantu.com/eg-en/delivery
BRANTU Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
IF YOU HAVEN’T RECEIVED ENOUGH COMPLIMENTS ON YOUR NEW OUTFIT, YOU CAN SIMPLY RETURN THE ITEM(S) TO US FOLLOWING THE REGULATIONS BELOW: If you wish to return an item(s), be sure to send us an email through our ‘contact us’ form below with your name, order number, barcode number of the item(s) and the reason why! Items must be returned in a condition appropriate for having been checked normally by customers - more or less the same as if you had tried them on in a store - and that items must still have the original tags on them. Once received by us, returned item(s) will be inspected by our quality control team. A refund will not be processable if the item(s) being worn, washed or missing any labels, the affected item(s) will be returned back to you. Returning an item(s) can be valid within 14 days of receiving the order. In order to return an item successfully, be sure to address the steps above.
Will I be refunded or given a store credit to buy something else from BRANTU?
Reimbursement for orders paid in cash will always be refunded only via your wallet balance or Fawry. Refunds will be only on the cost of products. Any shipping or processing fees will not be refunded. Refunds through Fawry will be subject to payment fees and can reach up to 5% of the refunded amount. In case Order returns, exchange or cancellations, you will not be able to reuse the coupons or the reward points used for that order
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Free Returns
How long will it take for me to get my refund from BRANTU?
Processing Refunds can take up to 14 days.
More info: https://brantu.com/eg-en/returns
What malfunctions or product problems do BRANTU warranties cover?
not applicable
If there is something wrong in the product which is under warrantee, how long will it take BRANTU to pick it up, fix it and deliver it back?
not applicable
Who pays for shipping back and re-delivering the item?
not applicable
Can I return a product that has a malfunction and get my money back?
not applicable
If an item I ordered turned out to be malfunctioning and BRANTU doesn’t have any other in stock to replace it, what happens then?
not applicable
More info:not applicable
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.